Help Center
FAQ
If you have an additional question that isn't answered here, then please Contact us!
Do you do repairs?
Yes, we do! We have one of the finest brass instrument repair workshops in the UK ran by our master technician, Tom Briers.
Feel free to call us and book your instrument into the workshop.
Do you sell or buy 2nd hand instruments?
Yes, we do sell second hand instruments and are able to take some in part exchange.
The second hand instruments we have on sale are available to see here on our website, or to test at our store in London.
And if you would like us to sell your instrument on your behalf, please bring it into store to discuss pricing options etc.
Phil Parker Ltd charges 18% commission (inc. VAT)
Does it come with a mouthpiece and case?
Normally an instrument will come with everything you need to play it. Student instruments will definitely come with a mouthpiece and case, however professional instruments are occasionally supplied instrument only.
How can I get to you?
We are located on Whitecross Street in London. The nearest tube stations are Barbican, Old Street and Moorgate which are just a few minutes walk away.
Our address is 137-139 Whitecross Street, London EC1Y 8JL
Do you operate the assisted instrument purchase scheme?
Yes, we do. The information is below.
Hire an Instrument
Learning a brass instrument is a fun and accessible way to introduce yourself or your child to music, but we understand that the cost to buy an instrument up front can be daunting. Here at Phil Parker, we offer an excellent value instrument hire scheme which ensures that you or your child can play a quality instrument at a fraction of the cost of a new one.
Why not give it a go today?
Our figures show that over 95% of students who initially hire do go on to continue their instrument long term and as such buy outright.
INSTRUMENT HIRE
How it works:
Payments are made every 3 months.
The minimum hire term is 3 months.
After the initial 3 month period, there is an option to buy. 50% of any hire payments made can be redeemed against the purchase of the instrument. If you hired a new instrument, you can retain this instrument or if you received an ex hire instrument this may be swapped for a new instrument should you wish.
You can redeem 50% of your rental payments against any upgraded instrument to that originally hired.
The maximum discount available is 50% of 6 months hire payments.
To hire an instrument please contact us. Details of school attended, instrument teacher/employer are required along with names, addresses, email and telephone contact.
Most instruments we hire out are new and fully serviced but occasionally you may be offered one that is has been hired previously.
Hire prices:
Cornet £15.00 per month
Trumpet £15.00 per month
Trombone £25.00 per month
Tenor Horn £25.00 per month
French horn from £25.00 per month
VAT Free Scheme
HERE'S HOW IT WORKS:
VAT FREE purchases are available under the 'Assisted Instrument Purchase Scheme'. Students must be attending lessons or an ensemble at a place of education that is participating in the assisted instrument purchase scheme. Most state schools with musical activities and all London Borough and County Music Services participate.
To comply with HM Customs and Excise rules of the following criteria must be satisfied:
The student must be in full time education at an LEA School.
The student must be receiving music tuition at the School/Music Centre.
The instrument must be appropriate for the student's needs.
The instrument must be portable.
The instrument must change hands on Educational premises.
Step 1: Contact the school or music service that the pupil attends and check that they are participating in the assisted purchase scheme and find out what, if any, administration charges they apply. Some (usually schools) have a flat administration charge of £10. On lower value goods, this can sometimes be greater than the saving of VAT so it’s worth checking! Some offices will issue you a form to fill in when you have chosen your instrument.
Step 2: Talk to us about your instrument. Either give us a call, drop us an email or alternatively come along and choose your instrument with the help of our expert staff to make sure you are making the right purchase. Once you have chosen your instrument, it is put aside so you receive the exact instrument that you chose at the shop. Phil Parker ltd. will provide you with an official quotation containing all the details required to administrate the purchase. PLEASE NOTE: Prices on our web site are INCLUDING VAT, you can remove the VAT from the purchase price to find out what you will pay. VAT is 20% up from the Ex VAT figure so to remove the VAT divide the inclusive of VAT figure by 1.2
Step 3: Go back to the school or County Music Service and inform them that you have chosen your instrument and it is reserved at Phil Parker ltd. If you were issued with an AIPS form, fill it in using the information on the quotation and return it to the School / Music School office. They will then issue a purchase order to us, at which point your instrument is released and usually sent to the school office or music service supply office for your collection.
PLEASE NOTE: Second-hand instruments are not eligible for the AIPS scheme.